Support

We're here to help with setup, license keys, downloads and refunds.

Fastest: open a Discord ticket

Join our Discord server and open a ticket in #open-a-ticket. Tickets are private between you and our team.

Or email us

[email protected]. Please email from the address you used at checkout.

What to include

• The email you used at checkout and the date you bought
• Your Machine ID from the Spocs app, if it's about a license key
• A short description or screenshot of the problem

Never post your receipt, email or license key in public channels. We will never ask for your password.

Common questions

• Lost your download link or key? Open a ticket and we'll send it again.
• New PC or reinstalled Windows? Your Machine ID changed. Open a ticket with the new one.
• Refunds: see our Refund Policy.